Withdrawal policy

Right of withdrawal

You can cancel your contract within 14 days without giving reasons in writing (eg letter, fax, e-mail) or - if the goods before the deadline - by returning the goods. The time limit begins after receipt of this notification in writing, but not before receipt of the goods by the consignee (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also does not fulfill our obligations under Article 246 § 2 in conjunction with § 1 paragraph 1 and 2 EGBGB and our obligations under § 312g paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 EGBGB. The timely dispatch of the revocation or the item is sufficient to comply with the revocation period.

 

The withdrawal is to be sent to:

Hazardtrainer GmbH

Lichterfelder Str. 5a

21502 Geesthacht

Germany

 

Tel:+49(0)4152 159 41 94

Fax:+49(0)4152 157 99 51

e-mail:info@hazardtrainer.de

 

Consequences of withdrawal

In the event of an effective revocation, the services received by both parties shall be returned and any benefits derived (e.g. interest) shall be surrendered. If you are unable to return or surrender the received performance and benefits (e.g. benefits of use), or are only able to do so in part or in a deteriorated condition, you must compensate us for the loss of value. You only have to pay compensation for the deterioration of the item and for any benefits derived if the benefits or the deterioration is due to handling of the item that goes beyond the inspection of the properties and functionality. By "testing the properties and functionality" we mean testing and trying out the respective goods, such as is possible and customary in a retail store.

 

Goods that can be shipped by parcel are to be returned at our risk. You have to bear the regular costs of the return shipment if the delivered goods correspond to the ordered goods and if the price of the goods to be returned does not exceed an amount of 40 euros or if, in the case of a higher price of the goods, you have not yet provided the consideration or a contractually agreed partial payment at the time of the revocation. Otherwise, the return shipment is free of charge for you. Items that cannot be sent by parcel post will be collected from you. Obligations to refund payments must be fulfilled within 30 days. The period begins for you with the dispatch of your revocation or the goods, for us with their receipt.

End of the cancellation policy

 

- End of the withdrawal policy -

 

 

The right of withdrawal does not exist:

If the goods ordered by you serve your commercial or independent professional purposes.

For goods that are made to customer specifications or clearly tailored to personal needs.

For goods that are not suitable for return due to their nature or can spoil quickly or whose expiration date would be exceeded.

For the delivery of audio or video recordings or software, if the sealed data carrier has been unsealed by the customer.

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